GOOD QUESTIONS.
STRAIGHT ANSWERS.
Here are the details we would want to know before buying. For tube specifications and platform selection, see the night vision guide.
THE EQUIPMENT
What's the difference between monoculars and binoculars?
A monocular provides one intensified image and is often a more flexible entry point. Binocular systems provide images to both eyes. Weight, fit, mounting and adjustment matter as much as tube specifications.
What does FOM mean?
Figure of Merit is resolution (lp/mm) multiplied by signal-to-noise ratio. It's one number, not a complete quality rating. Ask about EBI, halo, spot cosmetics and optics too.
Do you sell green and white phosphor?
Phosphor options depend on the specific build and currently available tubes. Confirm the exact configuration before requesting an invoice.
Will night vision work in total darkness?
Image intensifiers need some light to amplify. In extremely dark conditions, a compatible infrared illuminator may help. Ambient light, weather and the optics affect what you'll actually see.
Are black spots or blemishes normal?
Small cosmetic spots occur in image intensifier tubes. Whether a spot is acceptable depends on the tube grading, size and location. Ask for any available spot-zone criteria and the serial-numbered data sheet.
ORDERS & SHIPPING
Can I buy directly through checkout?
The checkout currently submits an invoice request; no card payment is taken on the website. We review the product configuration and contact details before confirming availability, shipping and payment instructions.
How long does shipping take?
Timing depends on actual inventory and the selected configuration. We will confirm a lead time before accepting payment. A 'ready to ship' label is not a delivery-date guarantee.
Do you ship internationally?
No. We currently accept U.S. shipping addresses only. International transfers and travel with some equipment can require export authorization based on item classification.
Can I return an item?
Returns and manufacturer warranties vary by equipment and applicable law. Review the written returns and warranty terms before paying, and contact us promptly if an item arrives damaged or inoperable.
ACCOUNTS & SUPPORT
Why make an account?
Your account gives you an order dashboard and a place to manage training, event and rental requests. You can still browse equipment without signing in.
Can I get help choosing a tube or housing?
Yes. Send us what you're using it for, your preferred form factor and budget. We'll discuss available configurations and what documentation is included, rather than assuming a particular FOM is right for everyone.
Can I rent before I buy?
Submit a rental request from the Training & Rentals page. We will confirm equipment, dates and any terms before a reservation is final.